We are Underground
5.0
(44)
Partner since December 2008
Price range for selected services
Starting from $150
Contact information
Primary location
Tunbridge wells, United Kingdom
Languages
English
About
Business description
We are Underground has been building Shopify themes since the platform’s early days in 2007. With eight best-selling themes in the Shopify Theme Store, trusted by tens of thousands of merchants, we bring unmatched depth of experience to every Shopify project.
Other services
Troubleshooting, Theme customization, Product and collection setup, Store build or redesign, Ongoing website management
Industries
Clothing and fashion, Health and beauty, Home and garden, Jewelry and accessories
Featured work
Testament Shopify theme
A trusted Shopify theme used by thousands of merchants worldwide, Testament has been helping brands grow their online stores for over a decade. Designed to balance beautiful storytelling with powerful selling features, Testament combines a clean, professional design with the flexibility needed by ambitious merchants. Regularly updated to support the latest Shopify features and best practices.View featured work
Icon Shopify theme
Built for brands that want to make a bold first impression, Icon combines striking visual design with powerful e-commerce functionality. Designed to showcase products through immersive imagery, engaging content sections, and modern layouts, Icon helps merchants create memorable shopping experiences that stand out from the competition. Regularly updated with the latest Shopify features & updates.View featured work
Drop Shopify theme
Designed for modern brands and fast-moving product launches, Drop combines clean, contemporary design with powerful merchandising tools. Whether you're launching new collections, promoting limited releases, or building excitement around your products, Drop helps create a seamless shopping experience that keeps customers engaged.View featured work
Rating5.0(44)
Overall rating summary
Ratings based on and
- (43)
- (0)
- (1)
- (0)
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Reviews
5 Stripes Merch
Quality of work
5Communication
5Job was completed very quickly outlining what I needed to do...Thanks!
Hey Happy Dog
Quality of work
5Communication
5I'm using Underground's Fashionopolism and loving the theme, it's clean and beautifully designed. But I'm particularly loving the quality and care coming from the support team. They understand my layman's descriptions, they're patient when necessary, and clever but straightforward problem solvers. Definitely ⭐️⭐️⭐️⭐️⭐️ for service and support!
Service reviewed: Theme customization
Hyatt Buyhive
Quality of work
5Communication
5They are extremely responsive, consultative, and ultimately produce great results. Couldn't be happier with their business performance.
Service reviewed: Theme customization
Foliebutikken
Quality of work
5Communication
5Very professional, delivering extactly what we asked for in time. Replies fast and accurate. Comes highly recomendable.
Service reviewed: Theme customization
Sure-Fit Designs
Quality of work
5Communication
5I needed a couple of minor tweaks done to my Shopify theme and once the work began, the process went efficiently and smoothly. After the initial change, I requested a couple of modifications and that was also done as requested and very quickly. Thank you!
Service reviewed: Theme customization
Shopify merchant
Quality of work
5Communication
5Absolutely AMAZING! Thank you for all your help :)
Service reviewed: Theme customization
Shopify merchant
Quality of work
5Communication
5Excellent and prompt service from Richard Bainstow. Even though there is a seven hour time difference the service was right on time and the problem was fixed.
Service reviewed: Theme customization
Shopify merchant
Quality of work
5Communication
5Richard completed a theme modification request instantly. I am very satisfied with his work and his responsiveness.
Service reviewed: Theme customization
KIRAKIRA THINGS
Quality of work
5Communication
5I normally don't leave reviews; however, my experience was too good not to leave one. Working with Underground Media has been spectacular, I would even go as far as to say extraordinary! I could honestly say that I have a newfound love and support for them and am officially a fan and customer! Thanks for taking care of me! Richard, you're awesome! Five stars! :)
Service reviewed: Theme customization
Shopify merchant
Quality of work
5Communication
5Couldn't be happier with our new theme. It's bringing us better conversions and site engagement immediately. Richard was also incredible. He actually logged into our admin and helped us customize a small piece of code that wasn't optimal for us. These guys are top notch!
Service reviewed: Theme customization